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Training and Support
Idex Solutions offers a wide array of options for software training and on-going support tailored to meet your needs. Depending on the location, budget, and needs of each of our customers, the options below make our highly skilled technical team available to you in a variety methods. Each methods is designed to make your teams more productive, enhance their skills, and remove roadblock in their day-to-day tasks.
Reduce time away from work and costs, but letting us come to you for your training needs. Using your classroom or conference room, we provide everything needed for a successful training event. Our mobile lab, equipped with all the computers, software, licenses, and projectors needed to run a full class in your training facility or conference room is a great solution for companies with large staffs and limited travel budgets.
In our state-of-the-art classrooms, your staff will receive expert training using the latest technologies and the best retention techniques. This option allows your staff to concentrate solely on educating themselves on the software without the distractions of a normal work day.
Our experienced instructors are available to work one-on-one with our partners’ engineers, designers or manufacturing personnel on a short-term or on-going basis to help them apply their software knowledge to the situations they face during product development. This service can be used in conjunction with our other courses or as a stand-alone solution.
Got a quick question? Have a complex problem that has you stumped? Do you need administrative support? Then our Help Desk is the solution for you. Staffed with top-notch technical talent, our help desk is designed to give you access to the people that can keep you productive. Whether you use our Help Desk as a first-contact in problem resolution, or as a supplement to your own internal staff, our flexible solutions allow your company to overcome any hurdles you might have in your CAD or PLM environment.